Contact person(s)


SAP Basis Support / Cloud

tel +49 (0) 7243 / 6059-1-248

 

The highest standards in maintenance and support – guaranteed

Concentrate calmly on your core business

The cormeta SAP technology experts form an SAP-certified Partner Center of Expertise (PCoE). This certification gives you the guarantee that we comply with and consistently implement the demanding SAP guidelines for high-quality technical support. Top customer satisfaction isn’t, therefore, an exception at cormeta; it’s a standard that allows you to concentrate completely on your core business.

As your contact, we offer you the following services and advantages (to name but a few examples):

  • SAP HANA preparation services
  • Planning and conceptual design of your system architecture
  • Advice on the hardware, operating system and database
  • Support with the system layout and hardware sizing
  • Advice on server virtualization
  • Planning and conceptual design of system monitoring
  • Installation of the SAP system landscape
  • Setup of the mobile infrastructure
  • Structuring and conceptual design of the Fiori landscape
  • Backup, restore and snapshot
  • Transport management
  • Installation of SAP notes
  • Training
  • SAP release changes and upgrades
  • Installation of patches and enhancement packages
  • Installation of security updates
  • Conceptual design and design – “SAP in the cloud”
  • Basic support: Azure cloud
  • Basic support: Amazon AWS cloud
  • Operating system change
  • Database migration
  • Unicode conversion
  • Introduction of SAP HANA and SAP S/4HANA
  • Virtualization of the SAP systems
  • Relocation and/or copying of the SAP systems

  • Introduction of SAP Afaria
  • Introduction of SAP Mobile Documents
  • Advice on using mobile end devices
  • Backup and restore routines
  • Transport management
  • Installation of SAP notes
  • User and authorization management
  • Performance tuning
  • Database management
  • Database export / import
  • Troubleshooting and support
  • RSS (remote support service)
  • Installation, configuration and operation
  • Change request management (ChaRM)
  • Incident management
  • Solution documentation
  • Root cause analysis
  • System monitoring
  • Test management
  • Early watch alert (EWA)
  • Proactive SAP monitoring
  • Automatic email / SMS notification
  • Qualified vacation replacement
  • Compensation for staff shortages
  • On-site and/or remote support

Download our service description

SAP Basis Support / Cloud by cormeta

Receive information about our SAP Basis Support / Cloud services by cormeta. Download the SAP Basis Support / Cloud information document here by entering your email address.

cormeta managed service

Operate SAP landscapes the secure way

With our managed services, we offer you reliable and smooth operation of your SAP systems and take care of your individual SAP Basis requirements. 

You can concentrate fully on your core business. We bring more than 20 years of experience acquired from SAP Basis customer projects, know-how of SAP technologies and in SAP operations.

Certified as a Partner Center of Expertise (PCoE) by SAP.

Ettlingen

cormeta ag (Head office)

Am Hardtwald 11

76275 Ettlingen

GERMANY

+49 (0) 7243 / 6059-1-0

Hamburg

Hamburg subsidiary

Schloßstraße 8e

22041 Hamburg

GERMANY

+49 (0) 40 / 514315-0

Düsseldorf

Düsseldorf subsidiary

Gothaer Straße 4

40880 Ratingen

GERMANY

+49 (0) 7243 / 6059-1-0

Berlin

Berlin office

Attilastraße 61 – 67

12105 Berlin

GERMANY

+49 (0) 30 / 755157-0

 

  A SOA PEOPLE GROUP COMPANY: 12 offices in Belgium - France - Germany - Luxembourg - The Netherlands